Q: I've heard that
dogs have been getting sick from Chicken Jerky made in China. Do you carry any
carry a large selection of AMERICAN MADE Chicken, Turkey, Beef, and Duck Jerky
from companies likeKona,SmokeHouse,Simply
NaturalandPet Center. The
Jerky treats are all sourced and manufactured in the United States and are a
much safer alternative to Jerky treats from China. Please come in and check out
all of the American Made treats and toys we carry!
Q: Can I get my pet
A:We can send supplies to your house via taxi cab. You can call the
store with your shopping list and pay over the phone with a credit card. We can
then arrange for a taxi to bring it to your address. You can charge the taxi
fare to your credit card, or pay the driver when the car arrives at your house!
Don't live within range of a cab? We recently mailed a package to Louisiana!
Q: What's the best way to
deal with Fleas?
A: The best
way to deal with any parasite, be they ticks, fleas, or round and heart
worms is prevention! The warm winter led to huge population levels of all
bugs, fleas and ticks especially. While it may not be the height of flea and
tick season anymore, we're not in the clear until that first frost of the year!
We carry a wide variety of topical preventative products such asFrontline
Natural Defense, andDiatomaceous
Earth(for dogs and cats) and K9Advatnix.
(for dogs only)
-Ifthe preventative measures you took came up short we also have a
wide variety of flea and tick shampoos, yard/kennel, and indoor sprays, as
well as carpet/upholstery powders and flea collars.
Most important of all: Stay on top of the problem by being as educated as you can.
Q: Are Grooming prices
different for different breeds of dogs?
A:Yes, there can even be different prices for the same breed of dog.
While we do have "standard" prices for dogs and cats a few things
alter the price of a grooming.The firstbeing the
condition of their coat. Dogs and cats who are heavily matted require extra
time and special attention as the skin under the mats is tender and often very
irritated. In extreme cases heavily matted dogs needs to be shaved before we
can even wash them and special shampoo to relive itchy, irritated skin, in
these cases we charge $10 extra.The
second being the pets temperament. Easy going dogs who are comfortable
being handled and groomed take a lot less time and effort to groom, which is
why we recommend you start grooming early and often! Our suggested appointment
reminders are every6 weeks for dogsand every11 weeks for cats.Please
feel free to call the store anytime to ask about prices and our grooming
practices but please be aware that unless we see the dog it's very difficult to
give you an exact price.
Some generic figures to
give you an idea:
-Dogswho just need a bath are around $50, Dogs who need grooming are
$60 and up (always dependent upon the size, breed, temperament, and coat condition)
need a brush out (a brushing that removes most of the undercoat, where dander
hangs out) is $52, a shave or more detailed haircut is between $62 and $72 and
a full groom or brush out with a bath is $82.We charge
$10 extra for heavily matted cats as well.
It's important to brush your dog and cat everyday, even it's only
for five minutes! If your pet doesn't like being brushed, try giving them
treats while you brush or simply try to brush them only after they've played
and are tired. A tired cat or dog is not going to put up much of a fuse!
Q: My cat is a
picky eater, what can I do?
A:The simplest way to break through your cat's (and/or dog's)
frustrating eating habits is to have consistently structured meal times. That
means feeding at roughly the same times everyday and especially important for
cats:No Free Feeding! This
seems obvious for dogs but is a common problem we encounter with cat owners.
When you let a cat free feed you're letting the cat decide for itself when and
when not to eat. This is okay for some cats but when you go to feed your picky
cat "dinner" she may have already eaten her fill for the night and
will likely refuse to eat, leaving you pulling your hair out and anxiously
feeling your cats tummy and hips to see if her bones are protruding yet.
Another way to break down the picky-eater-wall is to offer your pet A LOT of
variety. Variety in types and brands of food as well as treats. The more
variety they get, the less likely they will become bored with their food!
Lastly, just as fasting for a day or night can be beneficial for the human body
the same is true for our pets. So don't worry that Whiskers didn't eat her wet
food tonight I can assure you that she'll eatwhateveryou put
in her dish in the morning!
Q: Now that summer's over
should I still treat my dog and cat with Frontline?
A: Yes! We
recommend consistent use year round of Frontline, Advantix or any other
preventative you feel comfortable using. During the winter months or after the
years first frost, you can treat once every 3 months instead of once every
month. It's extremely important to use a flea and tick preventative year round.
Fleas and Ticks can carry diseases which can pass to animals, including humans
so it's important to take care of our pets which in turn help to keep us and
our homes safe, healthy, and parasite free!
Q: Where's the Orijen and Acana?
A: It's Back! In September an equipment malfunction damaged an
oven at Champion Pet foods Morinville
facility in Alberta Canada. Until their custom oven could be replaced, they
were forced to temporarily halt the production of certain sizes and diets.
Thankfully their oven is fixed and we're fully stocked with all your favorite
Orjien and Acana dry dog and cat foods!
Q: My dog is peeing in the house, how can I stop it?
A:Whether your dog is a puppy or an adult the best way to prevent
accidents is to make sure they have a consistent schedule for walks or frequent
access to an outdoor area. In most cases dogs with free access to water will
have to go to the bathroom every few hours. Having a consistent daily schedule
will let your dog empty it's bladder regularly and it will give them a chance
to mark their territory outside instead of in; a natural and perfectly normal
behavior for dogs.
If you don't know if your dog is peeing or just marking, a good rule of thumb
is to go by the size of the puddle. If it's a small puddle chances are your pet
is marking. If your dog is persistently marking inside your home you want to
make sure you're properly cleaning the area to prevent a repeat performance.
Products like Nature's Miracle and Eliminateclean the stain
and break down the chemicals in your pets urine that brings your dog back to
the same spot over and over again.
If you manage to catch your dog in the act and it continues to pee even after
you grabbed it's collar and headed for the door chances are your dog is
emptying it's bladder and not marking. This is normal for most puppies and is
something every new dog owner must get used to dealing with. Consistent
schedules and daily training will help your dog learn the differences between
what behavior is allowed and what is not. Working with a trainer will give you
the tools you need to potty train and obedience train your puppy. More
importantly, it will give you the tools to raise a balanced and well behaved
*If your adult dog seems to be peeing more frequently than normal you may need
to consult your veterinarian as it could be a sign of more serious problems.
Frequent urination that is not behavioral can be a sign of a urinary
tract infection, kidney stones, or a more serious kidney problem.
Q: I was told by one of your employees that I had "loyalty
dollars on my scan card." What does that mean and how can I use them?
A:A few months back we changed our regular Brookline Grooming Scan
Cards into a Loyalty Program for frequent customers. It's simple really, our
scan cards still give you access to our great monthly specials and savings on
Raw Diet and Raw Bones but now, for every dollar you spend on food, toys, and
treats we give you a few cents back and put it on your scan card for you to use
towards your next purchase, or save up and use it all at a later time. Your
loyalty dollars never go away or expire and you can use them on any purchase!
*If you don't have a scan card, it's free and easy to sign up for one, just
tell an employee the next time you stop by!
If you have any questions you might like us to answer email us at:
It’s a simple question right? “Is this food good?” After all if it’s sold at the store we expect it’s at the very least safe and nutritious, and if the commercials are funny…Unfortunately the industry standards we rely on to protect and nourish our pets often lead weary consumers towards confusion. Knowledge, experience and simple clarification are some of Brookline Grooming and Pet Supplies most prized commodities and we give them away for free! What’s Chicken Meal? What’s Pea-Protein? Differentiating BHT and BHA from DHA (which is actually an OFA) can be mentally exhausting. Add a dog, cat or both, whose life and wellness depend on you and it’s physically exhausting to boot.
All pet food sold in America is regulated by the Food and Drug Administration and the Association of American Feed Control Officials (AAFCO). The AAFCO is a membership association of local, state and federal agencies that the FDA relies on to define ingredients and establish minimum nutrition levels. I’d like to stress the word minimum. The FDA is an agency of the U.S Health Department. Although the pet food industry is regulated many products and ingredients deemed safe such as “meat, poultry and grains.” Undergo no “pre-market approval” before they hit the shelves. A pre-market approval is the FDA’s scientific and regulatory review process. The FDA states clearly:
“There is no requirement that pet food products have pre-market approval by the FDA. However, FDA ensures that the ingredients used in pet food are safe and have an appropriate function in the pet food. Many ingredients such as meat, poultry and grains are considered safe and do not require pre-market approval.”
Canned pet foods are subject to the same laws and requirements as canned food sold for human consumption, so products must meet safe bacteria levels and be produced under sanitary manufacturing conditions. In order to put the words “complete and balanced” on a bag or can, the product must contain all the necessary nutrients that provide for a healthy diet. The FDA also regulates and reviews marketing terms and phrases such as “maintains urinary tract health,” “low magnesium,” “tartar control,” “hairball control,” and “improved digestibility.” Notice that the words “natural,” and “holistic” are not among the words listed. This is where your part as the informed and knowledgeable consumer comes in. Foods labeled “Organic” must meet the USDA’s National Organic Program standards.
TIPS FOR UNDERSTANDING LABELS:
- Ingredients are listed by weight.
- Ingredients listed before the first fat or oil makes up a majority of the food.
- Vitamins listed are often sprayed on in a process similar to coating M&M’s in dry food.
- Salt and sugar are often used as flavorings to help attract animals to low quality food.
- Food Dyes like “Yellow 6” “Yellow 5” and “Red 40” are know to contain carcinogens.
- You should avoid generically named ingredients as they indicate cheap protein sources and commonly indicate “4-D” meats sources (dead, diseased, disabled, or dying prior to slaughter.) Not good.
You mustread the labels on everything you buy for your pet. Period. Especially if you read them for the things you buy for yourself. Ingredients are technically listed by weight, I say technically because while having whole meat, as the first ingredient is nice it’s not accurate. As food cooks water evaporates and meats shrink in size and weight, knocking them down the list of ingredients quite a bit.
In order to meet AAFCO nutrition levels, companies use meat and meat by-product meal, which if specificallynamed, are nutrient rich powders made by grinding up cooked meat. Specifically, there’s a big difference between “Beef” and “Meat” or “Chicken By-Product Meal” and “Poultry By-Product Meal” If you’re unsure about the quality of a bag of food, pick it up and read the ingredient list. Many times companies use vegetable based ingredients as cheap protein substitutes that still ensure AAFCO nutrition levels are met.
Raw Diet is relatively new in the commercial world of pet food, but it’s essentially the same thing dogs and cats would naturally eat. Cats are obligate carnivores that do not take in most of their water through drinking, although it’s still important they have access to fresh water. The moisture level of raw meat satisfies most of the natural requirements of a cat’s body and the grain and filler free nature of Raw Diet is extremely beneficial to their carnivore digestive systems.
Unlike traditional dry pet foods Raw Diet is flash frozen or freeze-dried instead of cooked. When you cook food you denature protein and kill living enzymes. By flash freezing instead cooking food you preserve some of those living enzymes, which help rejuvenate and restore muscles and the vital bodily functions that help maintain long-term health. The benefits of feeding Raw Diet alone or in conjunction with traditional diets are vast. First and foremost you’re introducing variety into the diet, which isn’t present in that same old bag of dry food. Variety is the simplest way to avoid the build up of allergens that lead to skin and health problems over a long period of time. Raw Diet promotes healthy teeth and gums because small particles of food do not stick in the mouth like they do with dry food. Because Raw Diet is easily digested and the nutrients are absorbed more efficiently, proper weight is easily maintained, and 100% digestible food leads to less waste which mean bowel movements are smaller and less “fragrant.” Raw Diet can be feed as a stand-alone diet, used for supplemental feeding, or simply used as a natural, healthy, and low fat treat or training treat.
Brookline Grooming and Pet Supplies stocks a wide variety of quality pet foods, wet, dry, and raw. Our experience and knowledge with pet nutrition, health problems and their solutions is unmatched in the Boston-area.
BE YOUR PETS ADOVCATE:
If we only rely on the FDA and AAFCO for quality control we’re being lazy. It’s so important to look into the small companies and big corporations that make the things we feed our pets. Pets don’t have the luxury of picking their own food. Be an advocate for the health and well being of your pet and the long years you’ll spend together will more than make up for the extra time it takes to educate yourself on your way to becoming a knowledgeable consumer.
(Written by: Andrew Bussiere who has been an employee at Brookline Grooming and Pet supplies since March 2010. )
There have been reports going back to around 2007 about dogs getting sick from eating chicken jerky dog treats from China, but there have been no official recalls done as of yet. The symptoms of sick dogs resemble those of Fanconi Syndrome, which include vomiting, lack of appetite, and listlessness. Owners with sick dogs have also reported excessive thirst and weakness. Vets have been finding kidney and pancreatic failure in any of the affected dogs. So far, it has been to pinpoint exactly which brands are responsible for the sickness, but Purina, Milo's Kitchen, and Waggin Train have been implicated. Keep in mind that there have not been any official recalls done at this time, but the FDA has issued a blanket warning against chicken treats from China.
It's always important to keep tabs on your dogs' food and where it comes from, as well at the ingredients and contents of all food and treats. Here at Brookline Grooming, we recently started carrying an amazing line of jerky treats which are produced, proccessed, and packaged in the United States.
Kona's Chips company was started when the owner's dog got sick (presuably) from eating chicken jerky treats from China in 2007. They are made from 100% USDA chicken sourced at a poutlry producer in California.
Brookline Grooming is currently the only store in Massachusetts that sells these amazing treats. We highly recommend them, and we're sure you and your dog will enjoy them!